Raipur,
In order to ensure swift and effective resolution of public grievances, the Government of Chhattisgarh is launching the Sushasan Tihar Good Governance Festival 2026 from May 1, which will continue across the state until June 10. Large-scale grievance redressal camps will be organized in both rural and urban areas.
Chief Minister Shri Vishnu Deo Sai has issued directions to all District Collectors, emphasizing that time-bound resolution of public complaints is the cornerstone of good governance. He reiterated that transparent, simple, and prompt delivery of services remains the government’s top priority.
Focus on clearing pending cases in the initial phase
Collectors were instructed to prioritize disposal of all pending cases till April 30, including:
* Revenue matters such as mutation, partition, and land demarcation
* Pending wage payments under MGNREGA
* Delayed payments in beneficiary-oriented schemes
* Issuance of income, caste, and residence certificates
* Immediate resolution of issues related to electricity, transformers, and drinking water (hand pumps)
Eligible beneficiaries will also be facilitated under key schemes including Pradhan Mantri Ujjwala Yojana, Ration cards, Ayushman Bharat and Social security pensions.
Statewide grievance redressal camps
Under the campaign: Camps will be held from May 1 to June 10
* Rural camps will cover clusters of 15–20 Gram Panchayats
* Urban camps will be organized ward-wise
* Applications will be accepted and benefits delivered on the spot
* Most cases will be resolved within one month
Awareness about government schemes will also be promoted, and applicants will be informed about the status of their submissions.
Public representatives to engage directly
Ministers, Members of Parliament, MLAs, the Chief Secretary, and in-charge secretaries will visit camps, inspect arrangements, and interact directly with citizens.
Chief Minister to conduct surprise inspections
Chief Minister Shri Vishnu Deo Sai will personally visit districts to:
* Conduct surprise inspections of development works
* Take direct feedback from beneficiaries
* Hold review meetings at the district level
He will also share updates through press briefings and seek suggestions from citizens and civil society organizations.
Campaign to be turned into a mass movement
The Public Relations Department and district administrations have been directed to ensure extensive outreach through digital, print, and local media to maximize public participation.